¤Terms, Conditions & Disclosures ¤

The Villa Ocean Kaleidoscope experience... Affordable rates, Quality amenities, and Personalized service!

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DEPOSITS & PAYMENTS:  A 50% reservation deposit and a signed Reservation/ Confirmation Agreement (“Res/ Con”) is due immediately after booking to confirm your reservation. A maximum 10-day hold will be granted to all reservations.  Failure to make this payment within 10 days or a bounced check will subject your reservation to immediate cancellation. The rent balance, damage deposit, taxes and any additional charges on the “Res/ Con” Agreement must be fully pre-paid 60 days prior to the scheduled arrival date on the “Res/ Con” Agreement. Reservations made within 60 days of arrival will require full payment. Reservations made within 45 days of arrival will require full payment by money order, cashier’s check or wire transfer. Last minute, on-island reservations will require full payment by cash, traveler’s checks or money order.  Failure to remit deposits and payments by the required due dates will subject the reservation to cancellation and will result in forfeiture of deposits or funds previously paid. No shows, late arrivals, decreases in number of persons, early departures after arrival or abandoning the property without owner notification are 100% non-refundable and non-compensational. All acceptable forms of payment (unless otherwise noted) include cash, traveler’s check, money order, personal check, cashier’s check or wire transfer. Credit cards are not accepted at this time.

DAMAGE DEPOSITS: There is a $300 damage deposit for all reservations.  All damage deposits are fully refundable, less incidental charges, within 30 days of your departure.   Incidentals may include (but are not limited to) lost or damaged keys, missing items, breakage, long distance phone charges, excessive cleaning or damage to personal property or surrounding grounds.  All incidental charges will be deducted from the damage deposit, at the replacement cost plus any applicable service fees.

CANCELLATION POLICIES: Deposits and payments are non-refundable unless written cancellation is received. Cancellations made 61 days or more prior to the scheduled arrival date on the “Res/ Con” Agreement will result in an 80% refund of your total rent.  Cancellations made within 60 – 44 days of your scheduled arrival date will result in a 50% refund of your total rent.  Cancellations received within 45 days prior to arrival will forfeit all deposits and funds previously paid. TRAVEL CANCELLATION INSURANCE IS STRONGLY RECOMMENDED.

INTEREST-BEARING ACCOUNT:  All rental monies shall be deposited in an interest-bearing escrow account. All interest accrued shall be to the benefit of Ocean Kaleidoscope Villa.

RATES/ SEASONS: Low season rates apply from 05/15 – 12/14.  High season rates apply from 12/15 – 05/14.  Christmas/ New Year holiday rates and minimum stay requirements apply from 12/15 – 01/15.  All rates are subject to change without prior notice before a “Res/ Con” Agreement is issued. Only the rental rate in effect at the time the deposit is received, and as per the signed rental agreement, will be honored by Ocean Kaleidoscope Villa.  Reservation cancellation or rental termination will void all previous rental rates, and only current published rates will apply for future rental periods. Guests are responsible for re-verifying applicable rates, inclusions and terms when submitting a request for reservations.  

MINIMUM STAY REQUIREMENT: There is a 5 night minimum stay requirement during the low season and a 7 night minimum stay requirement during the high season.  Christmas/ New Year holiday bookings require a 7 night minimum stay.

TRANSPORTATION SERVICES: Guests can pre-arrange an exclusive airport pick-up, which includes up to the minute flight monitoring, being met at the gate with a customized sign, and direct transport to the villa.  Please inquire at the time of reservation.

GROCERY SERVICES: Guests can arrange to have the villa pre-stocked with groceries of their choice.  Please inquire at the time of reservation.

MAID SERVICE:  The rental property is cleaned prior to arrival. Maid service is provided (1) time at mid-week for every 7 day reservation period. Requests for additional maid service should be made in writing prior to arrival. Additional maid service and general cleaning fees vary.  Please inquire at the time of reservation.

LAUNDRY SERVICES: Washer and Dryer available on-site. Directions to off-site laundry facilities will be made available to guests upon request.  Fee based drop-off and pick-up laundry services can be arranged during the rental period.

STANDARD PROPERTY AMENITIES:  Unless otherwise noted on the amenities page, Ocean Kaleidoscope Villa is fully equipped with linens, bath & beach towels, dishes, flatware, paper & kitchen towels, dish liquid, basic pots and pans, kitchen utensils, bath tissue, telephone, TV, microwave, coffee maker, iron and ironing board, and air conditioning.  Please inquire at the time of reservation about any amenities or any potential hazards which are important to you.

HOUSE RULES: A printed list of house reminders is posted on the premises, which includes energy conservation, safety, and cleanliness “do’s and don’ts”, and emergency telephone numbers and directions.

RESTRICTIONS ON OCCUPANCY: Ocean Kaleidoscope Villa is rented for the occupancy and use of the number of persons as specified on the “Res/ Con” Agreement and as paid for. Occupancy is limited to no more than two (2) persons (excluding infants and toddlers age 3 and under sleeping in a crib or playpen) per bedroom. Misrepresentation of guests or evidence of extra occupants will result in extra charges (to be paid immediately), or in rental termination and immediate eviction without refund.

RESTRICTIONS ON PROPERTY USE: NO PETS (or evidence of pets) of any kind are allowed in, around or on the premises without prior written permission from Ocean Kaleidoscope Villa. NO SMOKING. Smoking (or evidence of smoking) is not allowed inside the premises and is discouraged on the property grounds. Occupants assume full liability for any property damage caused by themselves or their guests through the possession and/ or use of smoking paraphernalia. NO DRUGS OR HAZARDOUS MATERIALS. Occupants and invited guests cannot use or permit to be brought on, around or in the property any illegal substances, combustible materials, explosives, components used in the production of bio-hazards or explosives, or any articles which can be hazardous to life, limb or property. NO LOUD OR DISRUPTIVE ACTIVITIES.  House parties, weddings, or receptions are not permitted without advance written permission from Ocean Kaleidoscope Villa. This property is not prepared to handle additional guests and does not have parking facilities to accommodate extra vehicles. Guests are expected to be reasonably quiet and peaceful, and should not behave as to disturb other residents of the neighborhood. OTHERS. Guests are prohibited from removing any items from the property, rearranging furniture, or altering the original property décor in any way. Violating any of these restrictions mayl result in immediate rental termination, eviction, and forfeiture of the entire rent and deposit.

GENERAL DISCLOSURES: Ocean Kaleidoscope Villa is owner occupied, with on-site property management and maintenance.  Family pets reside on the property grounds and are securely kept away from villa occupants or guests by a strategic and attractive array of gates and lattice fences.  Ocean Kaleidoscope Villa is located in an un-gated, non-associated, residential neighborhood. All beaches in the US Virgin Islands are for public use.  While beach access through private property is prohibited, access by sea is permissible.  Hurricane season runs from June through November.  In a tropical environment, pest control efforts may not totally deter ants, roaches or other insects. Certain foliage in tropical environments can be harmful or cause injury if ingested or touched.  There may be many forms of wildlife residing in tropical foliage, such as birds, deer, iguanas and small non-poisonous snakes. Please inquire at the time of reservation about any other issues which are important to you.

VILLA MAINTENANCE, ENTRY AND EXCEPTIONS: All villa equipment is regularly inspected and kept in the best working order. If it becomes necessary for management to enter the villa premises to make repairs or perform other services, every effort will be made to notify guests in advance so as to not inconvenience or disturb them on their vacation.  Guests should notify management immediately to report any problems.  Any maintenance exception, which cannot be resolved within 24 hours of notification, and causes unreasonable discomfort or disruption may result in a partial refund or rate adjustment.    

LIABILITY: Management reserves the right to refuse service to anyone, and assumes no liability for delay, irregularities, accidents, bodily injury, death, personal property loss or damage, due to negligence, defect, theft, an “act of God”, or the involvement or acts of any person, company, or independent service provider (travel agents, tour operators, product manufacturers, airlines, rental cars, taxis, buses, boats).  Proper I.D. may be required upon arrival to secure the rental transactions. Guests are responsible for the villa for the duration of the rental period and for the observance of all precautions, which are provided upon check-in and posted in the villa.  Guest are responsible for ensuring that they and other visitors abide by all oral or written property rules and regulations.  All units are equipped with a current and fully itemized property checklist.  Guests are responsible for notifying management within 24hrs of checking in of any discrepancies to the itemized property checklist.  Management assumes no responsibility and guarantees no compensation for unforeseen mechanical failure such as the supply of water, electricity, cable services, television, telephones, air conditioning, and other appliances.  Management reserves the right of ownership to any written guest testimonials, photo images taken on property, and all marketing instruments such as logos, rental agreements and web sites.

RENTAL AGREEMENTS: Ocean Kaleidoscope Villa will issue a Reservation/ Confirmation Agreement for each booking that indicates the name and address of the property rented, the calendar dates reserved, the rate quoted, any additional charges and all terms and conditions.  The “Res/ Con” Agreement supersedes all prior communications, whether written or oral; stated or implied, and it must be executed by the person(s) assuming financial and legal responsibility for the booking and for all other occupants and invited guests who will be using the rented property. The rental agreement is a binding contract and your signature and submission of deposits and payments constitutes your acceptance of all terms and conditions outlined. Any request for changes to your reservation (such as changes in the date, the number of persons or special requests) MUST be made in writing by certified postal mail, fax or e-mail. In any dispute arising out of this rent agreement, the laws of the Virgin Islands shall apply and the prevailing party shall recover its costs, expenses and reasonable attorneys' fees.