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DEPOSITS &
PAYMENTS: A
50% reservation deposit and a signed Reservation/ Confirmation Agreement
(“Res/ Con”) is due immediately after booking to confirm your reservation.
A maximum 10-day hold will be granted to all reservations. Failure to
make this payment within 10 days or a bounced check will subject your reservation to
immediate cancellation. The rent balance, damage deposit, taxes and any
additional charges on the “Res/ Con” Agreement must be fully pre-paid 60
days prior to the scheduled arrival date on the “Res/ Con” Agreement.
Reservations made within 60 days of arrival will require full payment.
Reservations made within 45 days of arrival will require full payment by
money order, cashier’s check or wire transfer. Last minute, on-island
reservations will require full payment by cash, traveler’s checks or money
order. Failure to remit deposits and payments by the required due dates
will subject the reservation to cancellation and will result in forfeiture
of deposits or funds previously paid. No shows, late arrivals, decreases
in number of persons, early departures after arrival or abandoning the
property without owner notification are 100% non-refundable and
non-compensational. All acceptable forms of payment (unless otherwise
noted) include cash, traveler’s check, money order, personal check,
cashier’s check or wire transfer. Credit cards are not accepted at this
time.
DAMAGE
DEPOSITS:
There is a $300 damage deposit for all reservations. All damage
deposits are fully refundable, less incidental charges, within 30 days of
your departure. Incidentals may include (but are not limited to) lost or
damaged keys, missing items, breakage, long distance phone charges,
excessive cleaning or damage to personal property or surrounding grounds.
All incidental charges will be deducted from the damage deposit, at the
replacement cost plus any applicable service fees.
CANCELLATION POLICIES:
Deposits and payments
are non-refundable unless written cancellation is received. Cancellations
made 61 days or more prior to the scheduled arrival date on the “Res/ Con”
Agreement will result in an 80% refund of your total rent. Cancellations
made within 60 – 44 days of your scheduled arrival date will result in a
50% refund of your total rent. Cancellations received within 45 days
prior to arrival will forfeit all deposits and funds previously paid.
TRAVEL CANCELLATION INSURANCE IS STRONGLY RECOMMENDED.
INTEREST-BEARING ACCOUNT:
All rental monies
shall be deposited in an interest-bearing escrow account. All interest
accrued shall be to the benefit of Ocean Kaleidoscope Villa.
RATES/
SEASONS:
Low
season rates apply from 05/15 – 12/14. High season rates apply from 12/15
– 05/14. Christmas/ New Year holiday rates and minimum stay requirements
apply from 12/15 – 01/15. All rates are subject to change without prior
notice before a “Res/ Con” Agreement is issued. Only the rental rate in
effect at the time the deposit is received, and as per the signed rental
agreement, will be honored by Ocean Kaleidoscope Villa. Reservation
cancellation or rental termination will void all previous rental rates,
and only current published rates will apply for future rental periods.
Guests are responsible for re-verifying applicable rates, inclusions and
terms when submitting a request for reservations.
MINIMUM
STAY REQUIREMENT:
There is a 5 night minimum stay requirement during the low season and a 7
night minimum stay requirement during the high season. Christmas/ New
Year holiday bookings require a 7 night minimum stay.
TRANSPORTATION SERVICES:
Guests can pre-arrange an exclusive airport pick-up, which includes up to
the minute flight monitoring, being met at the gate with a customized
sign, and direct transport to the villa. Please inquire at the time of
reservation.
GROCERY
SERVICES:
Guests can arrange to have the villa pre-stocked with groceries of their
choice. Please inquire at the time of reservation.
MAID
SERVICE:
The
rental property is cleaned prior to arrival. Maid service is provided (1)
time at mid-week for every 7 day reservation period. Requests for
additional maid service should be made in writing prior to arrival.
Additional maid service and general cleaning fees vary. Please inquire at
the time of reservation.
LAUNDRY
SERVICES:
Washer and Dryer
available on-site. Directions to
off-site laundry facilities will be made available to guests upon
request. Fee based drop-off and pick-up laundry services can be arranged
during the rental period.
STANDARD
PROPERTY AMENITIES:
Unless otherwise noted
on the amenities page, Ocean Kaleidoscope Villa is fully equipped with
linens, bath & beach towels, dishes, flatware, paper & kitchen towels,
dish liquid, basic pots and pans, kitchen utensils, bath tissue,
telephone, TV, microwave, coffee maker, iron and ironing board, and air
conditioning. Please inquire at the time of reservation about any
amenities or any potential hazards which are important to you.
HOUSE
RULES: A
printed list of house reminders is posted on the premises, which includes
energy conservation, safety, and cleanliness “do’s and don’ts”, and
emergency telephone numbers and directions.
RESTRICTIONS ON OCCUPANCY:
Ocean Kaleidoscope Villa is rented for the occupancy and use of the number
of persons as specified on the “Res/ Con” Agreement and as paid for.
Occupancy is limited to no more than two (2) persons (excluding infants
and toddlers age 3 and under sleeping in a crib or playpen) per bedroom.
Misrepresentation of guests or evidence of extra occupants will result in
extra charges (to be paid immediately), or in rental termination and
immediate eviction without refund.
RESTRICTIONS ON PROPERTY USE:
NO PETS
(or evidence of pets) of any kind are allowed in, around or on the
premises without prior written permission from Ocean Kaleidoscope Villa.
NO SMOKING. Smoking (or evidence of smoking) is not allowed inside
the premises and is discouraged on the property grounds. Occupants assume
full liability for any property damage caused by themselves or their
guests through the possession and/ or use of smoking paraphernalia. NO
DRUGS OR HAZARDOUS MATERIALS. Occupants and invited guests cannot use
or permit to be brought on, around or in the property any illegal
substances, combustible materials, explosives, components used in the
production of bio-hazards or explosives, or any articles which can be
hazardous to life, limb or property. NO LOUD OR DISRUPTIVE ACTIVITIES.
House parties, weddings, or receptions are not permitted without
advance written permission from Ocean Kaleidoscope Villa. This property is
not prepared to handle additional guests and does not have parking
facilities to accommodate extra vehicles. Guests are expected to be
reasonably quiet and peaceful, and should not behave as to disturb other
residents of the neighborhood. OTHERS. Guests are prohibited from
removing any items from the property, rearranging furniture, or altering
the original property décor in any way. Violating any of these
restrictions mayl result in immediate rental termination, eviction, and
forfeiture of the entire rent and deposit.
GENERAL
DISCLOSURES:
Ocean Kaleidoscope
Villa is owner occupied, with on-site property management and
maintenance. Family pets reside on the property grounds and are securely
kept away from villa occupants or guests by a strategic and attractive
array of gates and lattice fences. Ocean Kaleidoscope Villa is located in
an un-gated, non-associated, residential neighborhood. All beaches in the
US Virgin Islands are for public use. While beach access through private
property is prohibited, access by sea is permissible. Hurricane season
runs
from June through November. In a tropical environment, pest control
efforts may not totally deter ants, roaches or other insects. Certain
foliage in tropical environments can be harmful or cause injury if
ingested or touched. There may be many forms of wildlife residing in
tropical foliage, such as birds, deer, iguanas and small non-poisonous
snakes. Please inquire at the time of reservation about any other issues
which are important to you.
VILLA
MAINTENANCE, ENTRY AND EXCEPTIONS:
All
villa equipment is regularly inspected and kept in the best working order.
If it becomes necessary for management to enter the villa premises to make
repairs or perform other services, every effort will be made to notify
guests in advance so as to not inconvenience or disturb them on their
vacation. Guests should notify management immediately to report any
problems. Any maintenance exception, which cannot be resolved within 24
hours of notification, and causes unreasonable discomfort or disruption
may result in a partial refund or rate adjustment.
LIABILITY:
Management reserves the right to refuse service to anyone, and assumes no
liability for delay, irregularities, accidents, bodily injury, death,
personal property loss or damage, due to negligence, defect, theft, an
“act of God”, or the involvement or acts of any person, company, or
independent service provider (travel agents, tour operators, product
manufacturers, airlines, rental cars, taxis, buses, boats). Proper I.D.
may be required upon arrival to secure the rental transactions. Guests are
responsible for the villa for the duration of the rental period and for
the observance of all precautions, which are provided upon check-in and
posted in the villa. Guest are responsible for ensuring that they and
other visitors abide by all oral or written property rules and
regulations. All units are equipped with a current and fully itemized
property checklist. Guests are responsible for notifying management
within 24hrs of checking in of any discrepancies to the itemized property
checklist. Management assumes no responsibility and guarantees no
compensation for unforeseen mechanical failure such as the supply of
water, electricity, cable services, television, telephones, air
conditioning, and other appliances. Management reserves the right of
ownership to any written guest testimonials, photo images taken on
property, and all marketing instruments such as logos, rental agreements
and web sites.
RENTAL
AGREEMENTS:
Ocean Kaleidoscope Villa will issue a Reservation/ Confirmation Agreement
for each booking that indicates the name and address of the property
rented, the calendar dates reserved, the rate quoted, any additional
charges and all terms and conditions. The “Res/ Con” Agreement supersedes
all prior communications, whether written or oral; stated or implied, and
it must be executed by the person(s) assuming financial and legal
responsibility for the booking and for all other occupants and invited
guests who will be using the rented property. The rental agreement is a
binding contract and your signature and submission of deposits and
payments constitutes your acceptance of all terms and conditions outlined.
Any request for changes to your reservation (such as changes in the date,
the number of persons or special requests) MUST be made in writing by
certified postal mail, fax or e-mail. In any dispute arising out of this
rent agreement, the laws of the Virgin Islands shall apply and the
prevailing party shall recover its costs, expenses and reasonable
attorneys' fees. |
